After 23 years of using two different Culligan water softener systems at two homes, I grew tired of how expensive they are. In addition, the Ontario, CA branch service representative never returned my call regarding my broken and now discarded control valve.
I discovered Isopure Water about two years ago in selling reverse osmosis (RO) filters for my Culligan RO system at 33 - 50 percent less, which have been working great.
I had to replace my RO storage tank about one year ago, which was 50 percent less than Culligan's with one from Isopure Water, which has been flawless as well.
When my control valve stopped working after 13 years, ion exchange resin approaching its useful life, and no call back from Culligan, I decided to check options at Isopure Water.
Tai at Isopure Water called me back in about two hours and based on my Culligan size suggested a comparable Fleck water softener.
With some connectors from the local hardware store, I was able to easily re-plumb my piping to accommodate the Fleck, that was originally plumbed for the Culligan system. No pipe sweating needed.
The Fleck has been working great.
My only issue is the salt storage drum/container. It seems to be a modified 32 gallon round trash can with very thin walls.
With my 13 year old Culligan storage container, the walls are thicker.
Besides the thinner salt storage container, I would not hesitate in buying another Fleck.
Isopure Water has been great to work with and Tai has been very responsive.
Reviewed by: Roger from Rancho Cucamonga, CA.